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If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.  

Free return on orders over 200€. Just drop us an email at orders@casbia.com. For orders under 200€, please make sure all return packages are sent with a trackable service, as we cannot take responsibility for items lost in the return transit. 

Once your return is received and inspected, we will start processing the exchange or the refund. Refunds can only be returned to the original method of payment.

DELIVERY IN 1-5 WORKING DAYS WITH DHL EXPRESS OR FEDEX EXPRESS (where available)

Upon confirmation of your order, you will receive the DHL tracking number with which you can track your order at any time.

PRICES ARE ALL INCLUSIVE, INCLUDE VAT OR DUTIES, IMPORT FEES AND LOCAL TAXES.

Shipping Costs:

FREE SHIPMENT ON ALL ORDERS OVER 200€

On orders under 200€:

EUROPEAN COUNTRIES  €9
REST OF THE WORLD     €19